iWay CEP Enable and Saleforce.com Chatter
Popular social networking sites, such as Facebook and Twitter, are motivating many companies to search for faster and more effective ways to communicate, both internally and externally to customers, vendors, and other business partners. They need the ability to quickly and efficiently generate rich and intuitive applications for complex event processing (CEP) and seamlessly integrate them into a collaboration platform. iWay CEP Enable brings together the power of information integration and dynamic complex/business event processing with real-time collaboration platforms like Salesforce.com Chatter.
Implementing enterprise collaboration platforms eases data-sharing across and beyond the enterprise. For these platforms to work, they have to encompass all information systems from across an organization. By making automated event management part of their collaboration strategy, real-time detection and notification of problems have become an integral part of this environment. With iWay CEP Enable and Salesforce.com Chatter, companies can make every enterprise system, regardless of its source or location, part of its collaboration solution.
Uncovering Business Events
Business feeds are the result of operational events that have been correlated and aggregated, and are often the result of business rules. For example, a CFO might be interested in events when a department issues purchase orders (POs) that exceed a $50,000 weekly threshold. But the sources of those POs could be three different systems – SAP, JD Edwards, and a homegrown iSeries application. The CFO is interested in the aggregation of the POs raised within the last seven days across these systems.
Collaboration platforms require real-time feeds of business events and some bidirectional workflow processing so that actions from the platform can initiate or update transactions on the ERP application. The CFO might want to deny approval or raise an exception on certain purchase orders that are in the group of POs that have an aggregate value greater than $50,000.
With iWay Enable, organizations can build comprehensive environments that immediately uncover and alert stakeholders to critical operational events, such as breakdowns, inefficiencies in core business activities, or technical problems that may negatively impact the execution of automated processes. Interaction and communication on how to correct those issues can then be effectively facilitated directly through the collaboration environment. iWay CEP Enable uses iWay adapters for event capture and can therefore support more than 400 different event sources, including systems such as the Oracle e-Business Suite, SAP, JD Edwards, and Lawson CRM systems.