Information Builders Performance Management Framework

Measuring, Reporting, Aligning – In Real Time

The Executive Booklet delivers a boardroom-level summary of objectives, including description and scoring and comments.

Information Builders' Performance Management Framework (PMF) enables you to rapidly implement performance management applications – regardless of the methodology or metrics you choose – using all of your data, from anywhere in your business environment.

And unlike most performance management solutions, your metrics can be collected and distributed in real time. Business analysts and executives still get the long-term view from the built-in data repository, but now the data in it is fresh enough for use by contact-center employees, line workers, and more – so they can work today knowing how their efforts will be graded tomorrow. The result is an unprecedented level of continuity between senior executives, middle management, and individual workers.

This data is turned into real information through a library of interactive and analytical reports and graphs that are delivered by PMF. All of the dashboard content – the dials, graphs, charts, and financial reports – are native WebFOCUS components, so they are customizable and extendable using the standard end-user tools delivered with WebFOCUS.

What's more, they can be delivered in any format to any device, which means it doesn't require a lot of additional training or infrastructure investments. Executives get dashboards with reports, charts, and aggregated views, while line workers get easy-to-use Web pages, PDF documents, or Excel spreadsheets.

In short, Information Builders' Performance Management Framework ensures that every level of the organization gets the information it needs, in the time and formats it needs, to align itself with corporate goals.

Key Benefits

• Rapidly aligns business processes with high-level goals by mapping goals to metrics, streamlining metrics development, and acquiring the data needed to measure target vs. actual performance
• Manages out-of-tolerance metrics through real-time alerts to users, delivery of links to additional reports for analysis, and initiation of automatic responses
• Aids in discovery of data relationships with highly interactive graphical tools for data exploration
• Contains an extensive and expandable library of summary and detailed interactive reports and graphs
• Eases data collection with industry leading adapters that simplify data retrieval from over 300 systems, which can be loaded into a data mart or delivered through direct reporting
• Supports a single version of the truth with a data mart for metrics and the tools to load it in real time, if desired
• Easily customized and personalized using its foundation of superior WebFOCUS business intelligence technology
• Certified by Balanced Scorecard Collaborative and compatible with other performance management methodologies